TABLE OF CONTENTS
- What does the Gradelink to Clever Sync do?
- Apps that Sync with Gradelink using Clever
- How to sync Gradelink and Clever
- Data Errors and Warnings in Clever after you Sync
- Usernames and Passwords
- How periods Sync
- Students That Don't Appear In Clever
What does the Gradelink to Clever Sync do?
Apps that Sync with Gradelink using Clever
Gradelink charges $1/student/year (min. $199/year) to use the API that connects Gradelink with Clever Rostering. Contact your Gradelink rep. or email email@example.com to get started.
How to sync Gradelink and Clever
Contact Clever at support.clever.com.
IF YOU HAVE AN EXISTING CLEVER ACCOUNT:
First contact Clever or else the sync will create problems with your data. If you have a existing Clever account and want to change anything with your SIS connection, please contact Clever at support.clever.com. Clever does not allow a school/district to remove an SIS sync via the user interface to prevent someone from accidentally deleting all their student and teacher accounts by chains the ID fields. Instead, Clever requires the school/district reach out to Clever to work through the process of switching SIS connections. This article talks about the process: Secure Sync: Changing Student Information Systems.
IF YOU DON'T HAVE A CLEVER ACCOUNT
- Sign up for Clever at https://go.clever.com/districtsignup. Both individual schools and districts whether private/public can sign up using the link. Clever typically provides access within 24 hours if you have provided a school email (not a personal email).
- Click Select SIS
- Select Gradelink SIS from the dropdown
- Check the box to accept the terms of service
- Click Continue
- On the next screen, are the SFTP settings. Please forward these settings your support rep at Gradelink who will enter them into Gradelink. Once entered into Gradelink, the sync portion of the setup is complete and your Clever and Gradelink accounts will begin syncing within 24 hours.
- Lastly, Gradelink staff will move your credentials correctly into Gradelink.
a. sftp.clever.com = SFTP Server address. Even though Clever's UI shows sftp:credentials-sftp.clever.com.
b. /home/[username]/oneroster11/ = Directory. In General, the directory will follow the pattern: "/home/[username]/oneroster11/" where [username] is replaced by the actual username field.
Lastly, Gradelink's support team will change the grade levels sync'd to "All"
Data Errors and Warnings in Clever after you Sync
These are actually data errors for specific apps. Each app has its own requirements. This article explains the issues and how to correct them: For District Admins: Apps - Data Warnings and Errors.
If you use pure SSO (Single Sign-On) apps, you may see SSO errors. For these apps Clever provides a login via Oauth Token exchange, so once you are logged into Clever you can access these other apps with no need for usernames or passwords. See a more detailed explanation here: Single Sign-On (SSO): What is SSO?
Some apps use Clever's Saved Passwords technology which actually does use usernames and passwords to power the app logins. You can set these usernames and passwords in Clever in a variety of ways covered in this article: SSO (Saved Passwords) Apps: Managing Credentials on a per app basis.
The answers can get pretty nuanced pretty quickly so be sure to reach out to Clever's support team at support.clever.com.
Usernames and Passwords
Usernames from Gradelink are sent to Clever. Passwords are not. Gradelink supports Google SSO (Single Sign-on). You are able to set The passwords your students and teachers use to log into Clever. The passwords will not be overwritten by the nightly sync. Once the passwords are set once, they have to be manually changed from that point forward. So there's no concern that your passwords will be gone after a new sync. See this section of the Help Center for more details. Within Clever, there are numerous ways to set passwords including a default password for all users, app specific passwords, SSO and, SMAL. Contact Clever support for help with
How periods Sync
The relevant OneRoster fields are:
|One Roster 1.1 Field Name||Clever Field||One Roster 1.1 File|
Students That Don't Appear In Clever
If you have recently added students to Gradelink and they don't appear in Clever, check the Sync Hold Approval" in Clever. After Clever receives your new data, if there are large percentage changes, Clever will put your sync "on hold". This is to give you a chance to check these changes before approval. You can approve the hold by clicking Approve Changes on the Sync Settings page. Your sync will process through in about 10 minutes after being approved. Learn more about sync holds here: For District Admins: Sync Holds. Clever strongly recommends making sure that your email preferences are updated so that you receive email notifications about important account events like sync holds.