Gradelink Support Community
English
English
Chinese
Spanish
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Getting Started
Step 1: Questionnaire and Data Import
4
Records Transfer Overview
Standard Records Transfer Technical Guide
Premium Records Transfer Technical Guide
Records Transfer Terms of Service
Step 2: Implementation
2
Implementation Overview
Implementation Resources
Step 3: Training
4
Administrator Training
Teacher Training
Teacher Self-Quiz
Financial Training
Resources
7
Logging into Gradelink
Resources for New Administrators
How to Roll Out Gradelink to Teachers
Overview of Gradelink for Students/Parents
Information Available Through Gradelink for Students/Parents
See all 7 articles
Activity Log
The Activity Log
1
What is the Activity Log?
Administrator Reports
Class Reports
2
Lesson Plan Standards Coverage Report
Uncompleted Attendance Report
School Reports
3
How do I get a count of the number of families we have?
Mexico Student Evaluation Report (Reporte de Evaluación)
NCEA Reporting
Student Reports
23
Progress Reports Overview
How do I run a Progress Report?
What are Progress Report Profiles?
How do I create or edit Progress Report Profiles?
Show Term Comments on the Progress Report
See all 23 articles
Teacher Reports
6
What is the Standards By Teacher Report?
How do I print out a staff roster?
What is the Simple Teacher Schedules Report?
Incomplete Assignments Report
How to Run the Sports Eligibility Report as a Coach/Teacher
See all 6 articles
Miscellaneous Reports
7
Address Labels Report
What is the Family Directory?
Birthday List
Service Hours Reporting
Transcript Labels
See all 7 articles
Alerts
Staff Alerts
0
Parent Alerts
4
Parent Alert Overview
How to Configure Parent Email Alerts
View/Export Sent Alerts
Can we set up email alerts for parents?
Assignments
Assignment Types
4
What are Assignment Types?
How do I change the Assignment Type for an Assignment that I've already created?
Why can't I make changes to my Assignment Types?
Is there a way for the gradesheet to drop the lowest score?
Assignments
4
Creating Assignments
How do I add Standards to an Assignment?
How do I delete an assignment?
How do I copy assignments from one class to another?
Assignment Collection
1
Assignment Collections
Nongraded Assignments
1
Nongraded Assignments
Attendance
Daily/School Attendance vs. Class Attendance
0
How to take Attendance
10
How to Take Attendance
Add Attendance for all of "My Students" this Period
Add Attendance for New Students
Add/Edit Attendance for a Previous Date
How do I correct attendance for a previous date?
See all 10 articles
Worship Attendance
0
Non-School Days
1
Specify Non-School Days
Classes
Classes
20
Classes Overview
Creating or Editing a Class
Changing Units/Credits
Applying a Grade Scale to a Class
Copying an Individual Class
See all 20 articles
Class Types
6
Built-In Class Types
Custom Classes and Sub-Grades Overview
Creating Custom Class Types
Assigning Custom Class Types
Preschool Class and Sign In/Out Sheet
See all 6 articles
Grade Scales
12
Grade Scales Overview
Creating a Grade Scale
Editing a Grade Scale
Deleting a Grade Scale
Alternative Grades
See all 12 articles
Sub-Grades
2
Creating and Editing Sub-Grades
Assigning Sub-Grades
Graduation Requirements
4
Graduation Requirements Overview
Creating and Editing Graduation Requirements
Assigning Graduation Requirements to a Class
Is there a way to have more than one set graduation requirements assigned to a class?
Standards
10
Standards Based Grading Video Overview
Standards-Based Grading Overview
How to set up Standards-Based Grading
Creating Custom Standards
Importing Standards
See all 10 articles
Scheduling
5
Scheduling Overview
Setting up Periods in Scheduling
Setting up Locations in Scheduling
Applying Schedules to a Class
Show Non-Standard Classes on the Schedule
Populating a Class
5
Populating Classes Overview
Adding a Student to a Class
Removing a Student from a Class
How do I allow Teachers to Add or Remove Students?
Why can't I Add/Remove a Student?
Concluding a Class
9
Concluding Classes Overview
Concluding an Individual Class as a Teacher
Concluding an Individual Class as an Administrator
Concluding All Classes in a Term as an Administrator
Concluding an Individual Student as a Teacher
See all 9 articles
Communicate
School News and Teacher Pages
14
Gradelink Pages Overview
School News Pages vs. Teacher Pages
Turning on Features and Enabling Visibility
Write a new Post
Add Images to a Post
See all 14 articles
SmartSend
13
SmartSend Overview
How to Send an Email
How to Send a Text Message
How to Send a Voice Message
How to use the Group Builder
See all 13 articles
Calendar
8
Calendar Overview
Calendar Types
Creating Events
Editing Events
Deleting Events
See all 8 articles
EnrollMe
1. Enrolling a Student
4
Enrollment Link for Prospective Families
Enrolling A Brand New Student
Re-Enrolling An Existing Student
Enrolling a Brand New Student With An Existing Student In the School
b. Reports
6
Workflow Details Report
Enrollment Levels Report
Not Re-Enrolled Report
Prospects Report
Contracts Overview
See all 6 articles
2. Managing Enrollment Applications
6
Workflow Overview
Reviewing An Application
Modifying Enrollment Forms
Manually Adding Applications
Deleting An Application
See all 6 articles
c. Setting Up Enrollment For the New Academic Year
3
New Enrollment Session Overview
Creating a New Enrollment Session
Changing the Current Enrollment Session
3. Importing Information from Student Applications
7
When Should the School Import Student Applications from EnrollMe?
Importing An Individual Student
Importing Multiple Students
Importing A Re-Enrollment Mistakenly Enrolled As A New Enrollment
Merging Two of the Same Student Accounts Into One
See all 7 articles
d. Other Settings
5
How to Add or Edit Information on EnrollMe Forms
Granting EnrollMe Access to Limited Admins
Marking Re-Enrollments as Active
EnrollMe en Español
Kiosk Mode
a. Email Notifications
5
EnrollMe Email Alerts Overview
Sample EnrollMe Parent Email Alerts
Customizing Email Alerts
Turning Parent EnrollMe Email Alerts On/Off
EnrollMe Email Notifications for Staff
Getting Started
0
Financial
Billing Sessions and Periods
7
Billing Sessions
Billing Periods
How do I extend the Financial session?
I'm getting a balance transfer error, what do I do?
Balance Transfers
See all 7 articles
Billing Categories
1
Billing Categories
Fee Types
5
Fees and Fee Types
Lunch Billing
How do I add convenience fees for the parents?
Copy Fees and Types
Convenience Fees
Pay Plans
2
How do I set up a payment plan?
Pay Plans and Installment Charges
The Ledger
7
Adding Transactions to Ledger
How do I enter transactions in Financial?
Adding Batch Transactions By Student
Adding Batch Transactions By Family
Viewing Batch Transactions History
See all 7 articles
Statements
3
How to Run a Statement for a Family
How to Run a Statement for a Student
Online Statements
Reports
11
Financial Reports Overview
Aging Report
Account Balances Report
Child Care Expenses Report
How do I print an enrollment contract?
See all 11 articles
Settings
2
Payment Methods
Batch Transactions Sibling Setting
PaySimple
5
Gradelink Payments with PaySimple
Setting up PaySimple in Gradelink
How do I set up auto pay?
Auto Pay for Administrators: Setup
PaySimple and QuickBooks Online Integration
GradeSheet and Grading
The GradeSheet
9
Grade Sheet Overview
Standard Class Grade Sheets vs. Custom Class Grade Sheets
Projected Term Grade
How do I delete an entire column of grades?
Why are some grades a different color?
See all 9 articles
How to enter Grades
8
Grading Assignments
Assigning a Grade Code
Assigning an Alternative Grade
How to add Final Grades
Adjusting Final Grades
See all 8 articles
How Grades are Calculated
11
How does Gradelink calculate Class Grades?
Grade Point Average (GPA) Overview
How does Gradelink calculate GPA?
GPA Troubleshooting
Which Classes affect GPA?
See all 11 articles
Comments
4
Narrative/Term Comments Overview
Numbered Comments Overview
How to enter Narrative/Term Comments
How to enter Numbered Comments
Effort
3
Effort/Class Category Overview
How to enable Effort/Class Category
How Teachers enter Effort/Class Category Marks
Integrations
Apple School Manager
1
How do I export my data for use with Apple School Manager?
Google Classroom
7
Google Classroom Integration Checklist
Enabling 3rd Party Gradebook Sync
Connecting a Google Account to your Gradelink Account
Granting Gradelink access to your Google Classroom data
Setting up valid Sync Configurations
See all 7 articles
Microsoft Office 365
1
Microsoft School Data Sync (SDS) Integration
Renaissance STAR360
0
Schoology
0
Lesson Plans
Lesson Plans Overview
1
Lesson Plans Overview
Creating, Editing, and Deleting Lesson Plans
8
Creating Lesson Plans
Editing Lesson Plans
Deleting Lesson Plans
How do I add Assignments to a Lesson Plan?
How do I add Standards to a Lesson Plan?
See all 8 articles
Managing Lesson Plans
7
How do I copy Lesson Plans to the next term?
How do I move a Lesson Plan to a new date?
Lesson Plan Collection
Copying a Lesson Plan
Extending a Lesson Plan
See all 7 articles
Report Cards
Overview
3
Report Cards Overview
Report Card Templates Overview
COVID Report Cards Options
Running Report Cards
3
How do I run report cards?
How do I generate a Report Card for a previous term?
How do I generate a blank report card?
Customizing Report Cards
7
Customizing Report Cards Overview
Creating a Report Card Profile
Editing Report Card Options
Letter-Landscape Settings
Multi-Term Settings
See all 7 articles
Paperless Report Cards
4
Paperless Report Cards Overview
How do I publish Report Cards online?
How can I view published Report Cards?
How do I remove a published Report Card?
Settings
5
Miscellaneous Settings that impact Report Cards
How do I give Teachers access to Report Cards?
Printer Settings Overview
Printer Settings for Two-Sided Report Cards
Why are Assignment Types appearing on the Report Card twice?
Troubleshooting
27
How do I change the name of a Class on the Report Card?
How do I change the order in which Classes appear on the Report Card?
Can Assignments be printed on the Report Card?
How do I add a watermark or logo to my Report Card?
Why is one of the graphics on our Report Card missing?
See all 27 articles
Staff
Overview
1
Staff Overview
Creating, Editing, and Deleting Staff Accounts
10
Creating a new Staff Account
Staff Access Types
Account Status
Administrator Notifications
Limited Administrator Permissions
See all 10 articles
Managing Staff Accounts
5
Admin Login as a Teacher
How do I change a Staff member's Password?
How do I Lock/Unlock Staff Accounts?
How do I deactivate a Staff account?
Locking an Account vs. Deactivating an Account
Reports
2
Staff Reports Overview
Staff Login History Report
Students
Demographics
11
Students Overview
Creating a New Student
Student Statuses
Deleting a Student
Withdrawing a Student
See all 11 articles
Family / Parent Accounts
7
Family/Parent Accounts Overview
What is the difference between a Family Account and a Student Account?
What is the difference between Family 1 and Family 2?
Adding a second Family Account
Change "Mother/Father" to "Parent 1/Parent 2"
See all 7 articles
Login Info
3
Login Info Report
Resetting a Student or Family Password
Locking/Unlocking a Family or Student Account
Documents
6
Documents Overview
Religious Information
Government Issued IDs
Alternative Student Testing ID
Student Bus / Carpool Information
See all 6 articles
Files
4
Files Overview
File Types
Adding Files
Adding File Tags
Academics
5
IEP Overview
How to add an IEP for a Student
IEP Report
Customizing Choices in IEP Drop-down Menus
How do I add tests or awards?
Counseling/Discipline
7
Counseling/Discipline Overview
How to Add a New Discipline Incident as a Teacher
How to Add a New Discipline Incident as an Administrator
Discipline Report
Discipline Data Export
See all 7 articles
Medical
15
Medical Overview
Add an Office Visit (Injury Report)
Add a Physical Exam
Add a Hearing Exam
Add a Scoliosis Exam
See all 15 articles
Prospective Students
10
Prospects Overview
Prospective Student Form Website Integration
Manually Adding New Prospects
Closing a Prospect
Deleting a Prospect
See all 10 articles
View / Export Student Information
6
View / Export Student Information
Login Info Memo
Student Roster Report
Can I run a Student Roster Report for Alumni?
Religious Information Report
See all 6 articles
Promoting Students
2
How do I promote students?
When should we promote our students?
Terms
Terms
9
Terms Overview
Creating a New Term
Editing a Term
Deleting a Term
Activating / Deactivating a Term
See all 9 articles
Parent Terms
2
Parent Terms Overview
How do I create a Parent Term?
Exam Terms
3
What are Exam Terms?
Creating Exam Terms
Should I copy classes to my Exam Term?
Copying Classes between Terms
3
Copying Classes from one Term to another
Why can't I copy classes to the next Term?
Why didn't all my classes copy to the exam term?
Starting a new Term / School Year
4
Starting a new Term
Starting a new School Year
I am starting a new School Year, why are students already populated into classes?
If I conclude a Term, can I change grades later?
Teacher Reports
Student Reports
0
Class Reports
2
Standards Reporting
Standards Met - All Classes Report
Attendance Reports
6
Attendance/Conduct Report
Attendance Summary Reports for a Group of Students
Attendance Summary Reports for One Student
Create a Daily Attendance Sheet
Detailed Attendance Report
See all 6 articles
Transcripts
Overview
2
Transcripts Overview
South Carolina Transcript
Running Transcripts
6
Running Transcripts as an Administrator
Batch Transcripts
Allowing Limited Administrators to run Transcripts
Allowing Parents and Students to view an Unofficial Transcript
Preparing Transcripts for Certification
See all 6 articles
Editing Transcript Data
5
Manually Adding New Grades to the Transcript
Editing Grades for a Concluded Class
Editing Classes
Editing Terms
Editing Attendance Totals
Customizing the Transcript
11
Transcript Report Profiles
Customize Transcript Display Options
Class Rank
Grade Level Filter
Graduation Date
See all 11 articles
WISEdata
Overview
3
What is WISEid/WISEdata?
What is a "Snapshot"? When is it?
WISEid/WISEdata Checklist
Step 1: Enabling WISEid/WISEdata
1
Enabling WISEid/WISEdata in Gradelink
Step 2: Identifying "Choice" Students
2
What is "Choice"?
Marking Students as "Choice"
Step 3: Generating WISEids for your Students
7
Generating the WISEid Export Report
Preventing Errors with the WISEid Export Report
WISEdata and Race/Ethnicity
Uploading the WISEid Export Report to WISEid
Viewing Upload Results and Generating the PER
See all 7 articles
Step 4: Submitting Student Records to WISEdata
1
Submitting Student Records to WISEdata
Troubleshooting
0
Settings
Teacher Settings
5
View/Access Settings for Teachers
Limit Concluded Class Grades
Limit the size of Term Comments
Enable Teacher Access to Discipline
Preventing Changes to Assignment Types
Parent/Student Settings
7
View/Access Settings for Parents and Students
Enabling/Disabling Parent Alerts
How do I lock out all parents and students?
Hide Academic and Attendance Tabs for Select Grade Levels
Hide Re-Enrollment tab in Parent Interface
See all 7 articles
Date/Time Settings
7
Attendance and Class Scheduling
Show/Hide Old Terms
School Year Start and End Month
Time Zone Settings
SMS / Voice Blackout Period
See all 7 articles
General Settings
6
Sports Eligibility Requirements
Minimum Passing Grade for Credit / No Credit Classes
Default Class Units / Credits
"Temporarily Allow..." Settings
Class Population Conflict Settings
See all 6 articles
Calendar Settings
1
Managing Event Types
Standards Settings
2
Default Class Settings for Determining When a Standard is Met
Default Class Settings for how Standards appear on the Report Card
Attendance Settings
5
Enabling/Disabling Attendance
Daily Attendance Settings
Class Attendance Settings
Lunch Counts without Financial
How do I make multiple tardies add up to an absence?
Security Settings
3
Security Settings
Username and Password Requirements
My Settings
Miscellaneous Settings
5
School Profile
Managing Effort / Class Category Values
Managing Ethnicity / Race Designations
Managing Numbered Comments
Remove all References to Parents for Adult Students
COVID-19 Resources
Case Tracking and Reporting
1
Tracking COVID-19 cases using Daily/School Attendance and the Medical Log
Online Learning
0
Gradelink Websites
Websites Overview
1
Websites Overview
Questions
0
About Wordpress
3
Difference Between a Page and a Post
Add a Page
Add a Post
