1. I need to lock/unlock a staff member's account.
2. How can I unlock a staff member's account?
3. Am I able to unlock a staff member's account?
To lock or unlock a staff account:
- Go to the Staff tab
- Select the staff member on the left
- Check or uncheck the box labeled "Lock" in the top right corner
Note: Locking an account is NOT the same as deactivating it. For more information on the differences between locking an account and deactivating it, please click here.