1. Why does an inactive student still show up on the on the Family/Parent interface?


Inactive students will still show up on the Family/Parent interface so that their data can still be accessed in the future. 

For example, it may be necessary to print an unofficial transcript for the student after they've graduated from the school. By keeping their account visible on the Family/Parent interface, their data can quickly and easily be accessed without having to ask school staff for help. Below is an image of what a parent can see for one of their inactive or graduated students.