Scenario:

1. Can we be notified if a new family completes the prospect form?

2. How do I receive alerts from prospective families?


Solution:

Full and Limited Administrators can choose to receive email alerts whenever a family submits a Prospective Student form.


To receive automatic notifications:

  1. Click the Staff tab
  2. Select the Full or Limited Administrator account that you would like to receive notifications
  3. Open the Notifications menu and check the box labeled “Receive Prospective Family Requests”


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Note: Notifications can only be sent to users that have at least one email address associated with their account.


Email notifications will be sent from the address “prospectInquiry@secure.gradelink.com” and will have the Subject line, “A Prospective Family has requested more information”. We recommend that you create a filter to automatically flag these emails and never send them to the Spam folder.